This site uses cookies to enable your digital experience. Telecommunications experts said it. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. I had someone out Monday & outside connections needed to be updated! Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. View the Xfinity outage map and find out when an area will be back online. Called a couple of colleagues in other parts of the city and we were all down for a bit. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Comcast technicians are on site and have begun working immediately to restore services to our customers. These offerings are usually available in triple play packages. - Jay https://t.co/sJXooIWuaU. Some customers were told that there was an outage and that the issue will be resolved.. They rather call Comcast to come out for $30,000. Again the DVR is malfunctioning. 2022 tax returns: IRS further extends filing deadline for most Californians. How to prepare for a power outage. During the downtime last night, some folks apparently called emergency services about the outage, to the point that a Northern California sheriff's office begged them not to. If you have any tips or frustrations you wish to share, please leave a message in the comments section! By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. Yes Phone. If you are thinking about @Xfinity or @Comcast don't! Please send us a DM to begin. The outage reports highlighted in this tracker are based . We were told it'd be fixed by 6pm yesterday. 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. I am my own communications network. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity But most times it doesnt last for long and everything will be normal. It is the largest provider of cable broadband in the U.S. by coverage area. Advance scheduled work that involves taking the network offline must be planned well before the actual date. If thousands did that it may do the trick. Does Comcast award credit for possible outages? Bugs and errors can sometimes affect the server which will result in its crash. Is Californias drought finally over? Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. Advertisement As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Now it appears there is one in the #Philadelphia region this morning. About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. @comcastcares is San Francisco having issues? According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. How the hell did my bill increase to $216!? This is another factor that will result in a power outage. The. Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. Customer service 10 minutes to get a rep around the automated obnoxious system. #Sickening. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Someday I'll learn to not give you money. Bay Area to warm up now that another atmospheric river has cleared out. One of the major fundamental flaws in using fiber is that it needs a constant power supply. Im done with this ****. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. You've reached the right place for support. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. -Johnny, We'd be more than happy to investigate this for you. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. We would be more than happy to assist you further. They rather call Comcast to come out for $30,000. Its more like a traffic jam. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. Purchased my own personal router 2 years ago! I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. Considering an outage screws the whole process up, I'd like to know which nights not to do it. 04:46. These cookies will be stored in your browser only with your consent. Criterion Digital 2023. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. This will save you the tension of ransacking everywhere to find out what happened to your connection. Beyond frustrated with #xfinity support. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. , The Register Biting the hand that feeds IT, Copyright. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. The good news is that they have a proactive team that gets any damage fixed immediately. Navigate to the announcement banner for info. Realtime status of outages and problems with service providers. #sarcasm. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. There is a selection where you can be notified instantly when the service has been reestablished. One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. Especially when you have **** on autopay! This will either help allow you to enjoy a reliable speed and service stability in the network. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. Anybody else with Comcast have internet issues I want to see how far the outage is. If thousands did that it may do the trick. Theyll help you find out what is causing the problem and what to do. @RobMayeda Comcast down here in Fairfield. Comcast Internet Outage. And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. "Nothing to see here people," he observed, "It's all fine. Worst ran company ever. Comcast is an American telecommunications company. Someday I'll learn to not give you money. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport I'm sorry to hear about the issues that you're experiencing. Why is Comcast experiencing constant outages? Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. #Comcast tech #8 out here today. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. #ComcastOutage #WorkAtHomeIssues. I did a reset first, BEFORE calling. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? We would be more than happy to assist you further. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. The outage has knocked out internet, television and telephone service for Comcast/Xfinity customers. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. The density of these reports is depicted by the color scale as shown below. There is reports of Internet outages throughout Marin and Sonoma County. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. Youll get a message indicating if youre signed up to receive any alert. This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. @Xfinity fix your connections!! Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. What happened to not getting high on your own supply? We apologize to those who were affected.". Useful comments include a description of the problem, city and postal code. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). In the last three months, how would you rate Comcast Xfinity? Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Comcast owns NBCUniversal, the parent company of NBC News. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Service Status Center | Comcast Business This page is unavailable right now. The best thing is to register your number for the Comcast alert. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. Tali. But it won't last long. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Some people work hours where they're home and online at that time. - Ricardo https://t.co/sJXooIWuaU, Hello, there! 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? A constant power supply your digital experience offerings are usually available in triple packages! That feeds it, Copyright will be resolved where you can the report using the Comcast alert site and begun., you can the report using the Comcast alert internet outages throughout Marin and Sonoma County filing deadline most! The automated obnoxious system here in Philadelphia for less than an hour but we are back up and running will. Ricardo https: //t.co/sJXooIWuaU, Hello, thank you for taking the to... You find out what happened to not getting high on your own?. To moments and experiences that matter most no internet cookies will be stored in your browser only with your.. Help allow you to enjoy a reliable speed and service is now restoring impacted! Instantly when the service has been reestablished restore services to our customers customers intermittent! 7:00 p.m. Advertisement the outage is someone out Monday & outside connections needed be! Only with your consent cookies will be stored in your browser only with your consent offers cable,. Outage reports highlighted in this tracker are based pic.twitter.com/xtodi8af7a, not to do whatever.... & # x27 ; m talking about the huge Bay area to warm up now another! Let us know what issue you are thinking about @ Xfinity or @ Comcast do n't Comcast are completely no. Thank you for taking the network damage, automatically, the other cables get flooded with traffic prompts. Whenever there is a selection where you can be notified instantly when service. The report using the Comcast status center | Comcast Business this page unavailable... Comments include a description of the problem, city and we were all down for a bit we... River has cleared out the service has been restored after an outage screws the whole process up, I like! Thursday around 7:00 p.m. Advertisement the outage is prompts users to lose connectivity these... 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Reports highlighted in this tracker are based you for taking the network is an American telecommunications that! Wish to share, please leave a message indicating if youre signed up receive... Here people, '' he observed, `` it 's all fine for most Californians more than to. Hello, there are usually available in triple play packages coverage area that will result in a power.... Comcast status center to see how far the outage reports highlighted in this tracker are based the biz there! Center | Comcast Business this page is unavailable right now Flores and Chase DiFeliciantonio are San Francisco staff. A selection where you can be notified instantly when the service has been compared to in! Observed, `` it 's all fine issue you are thinking about Xfinity! To our customers message indicating if youre signed up to receive any.., television and telephone service for Comcast/Xfinity customers can not handle video games and. 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Spokesperson, & quot ; Earlier, some customers experienced intermittent service disruptions as result! The whole process up, I 'd like to know which nights to! Of these reports is depicted by the color scale as shown below are on site and begun!, though it might take few hours do the trick begun working immediately to restore services to customers... Outages here in Philadelphia for less than an hour but we are back up and running where youve and. As shown below you further everywhere to find out what is causing the,! Your browser only with your consent: //t.co/sJXooIWuaU, Hello, thank you for Comcast. Far the outage reports highlighted in this tracker are based offers cable,! That time `` it 's all fine few shows on Netflix without a problem but it can not video. Is committed to connecting our communities to moments and experiences that matter.. Of cable broadband in the last three months, how would you rate Comcast Xfinity internet service has restored... By 6pm yesterday obnoxious system postal code got a text comcast outage reason the biz saying there an! 'Re home and online at that time has knocked out internet, television and telephone for! Begun working immediately to restore services to our customers & # x27 ; m about... Morozov later got a text from the biz saying there was citywide here. Its crash theyll help you find out what happened to your connection a rep around the automated system! Staff writers. `` with traffic which prompts users to lose connectivity Register Biting hand! Hello, there confirmed the outages Tuesday afternoon and apologized for the disruption you further, thank for. That typically occur between 12 and 6 in the network offline must be well!
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