Please follow these steps: Open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find the Mac address. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. Try asking the Google device to check the weather or other simple task. See the troubleshooting tips above for more details. You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. If you want, you can set schedules for your device to turn on or off at any given time. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. Where is your Alexa device located? Get the Latest Tech News Delivered Every Day. This allows one to control their electrical devices from wherever they are. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. It will work with your Gosund login/password. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Must be on Alexas end. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. App control is one of the best things about a smart plug. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. If energy consumption is a concern, shop for a smart plug that offers reporting on your energy use each month. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. Using Tuya worked for me too. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. An Alexa device generally updates its own firmware, but that doesnt always happen and youll need to do it manually. Your device will work either under gosund or tuya. When the smart device is connected Gosund app, you can find the Mac address on the app. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. They work in the app but not with Alexa. For most things you would plug in this wont make a difference. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. *Alexa,set the livingroom light to 20 percent Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Purchase a new power supply for your Alexa device if your wires are damaged and the outlet is fine. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. Plugs: You can now explore the app features and control your device from miles away. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. My Gosund plugs wont connect to my Alexas! Learn more. There are steps you can take to ensure a smooth setup. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. If the device says, Something went wrong, this indicates that the problem is with your WiFi or internet. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. Update the firmware if it is out of date and your Alexa wont work properly. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Now, you can remove the skill and force close the Alexa app through the phone settings. My smart plugs will not connect to the app or Wi-Fi. About Us | Contact | Privacy Policy | Linkedin | Pinterest. Bulky plugs are also tougher to squeeze behind furniture. Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Installing this plug is simple, just within a Wi-Fi range and is ready to transform your life. 1.Download our "Gosund" app in google Play or iOS App Store; 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. You can also schedule a lamp or two to cut on at night while youre on vacation, giving the illusion someone is home. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. Next, decide how many receptacles you need from a single wall outlet. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. We loved the sleek, round design of the Gosund Mini smart plug. Now I can't even get Gosund to link with Alexa. Same here. use Tuya app instead. [Solved]. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. If all else fails, you can reset the smart plug to factory settings. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. And for your router, check your user guide for detailed instructions on how to reset it. Be sure to update the information in the Gosund app. Alexa devices come equipped with skills that only work if you enable them from the menu. This skill may share device information with Amazon. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. However, this doesnt help if there is a wi-fi problem or if your software is out of date. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Ensure your router operates on the supported Wi-Fi band (2.4GHz). Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. The Kick-Start Every Morning With Coffee Maker Guide. If your smart plug is not working, check the breakers for the wall outlet. Open the Gosund app and sign up with your email address. If this gets tedious, you might try resetting your lights to their default settings and starting from scratch. On the top right of the screen, select EZ Mode and then AP Mode. You can put it anywhere even in a conspicuous place and it will keep a low profile. *Alexa,turn off my livingroom light This will help prevent any issues caused by being too far away for a good connection. While the other mini smart plugs are rated for 15 amps/1800W, this Gosund is only rated for 10 amps/1200W. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Waiting for configuring successfully, the tap Done. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. 2. In your Wi-Fi settings, select the SmartLife network. Factory Reset Your Smart Plug, Router and Update the App. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. The pairing/setup process is quick and easy. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. Resetting the Gosund smart plug often fixes WiFi connectivity issues. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. Youll be able to check to see just how much energy is going through each plug. Turn the bulb off for 2 seconds, then on for 2 seconds. So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. This should reset the plug. The plugs are designed to be set up quickly and easily, and you can find a Gosund smart plug for almost every room in your home. Please do not reset the smart device while we are checking the Virtual ID. Unplug the plug from its power source and plug it back in. The Amazon Alexa app should prompt you to update when an update becomes available. Having an organized pantry is a great start, but a deep pantry presents a few challenges. There is a decent chance that you wont have to bother with more solutions after testing out this method. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. Repeat three more times. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password Open the Smart Life App on your phone and tap on. Select Done. Then go to Google Play Store or App Store and reinstall the app. If youve forgotten your password, reset your router and set a new password. This starts within your own home. When you see a confirmation screen explaining the device has been successfully added, select Done. If you forget your login user name or password, visit the Gosund website. Now Alexa discovers devices by the skill rather than herself. Plug it into an outlet, connect it to WiFi, and plug your lights and appliances into the Gosund. Either move your Alexa device or reinstall your wi-fi router to a different spot. 10. Having an organized pantry is a great start, but a deep pantry presents a few challenges. That said, heres how you can go about this issue: If the issue persists, reset the plug and set it up again (see how to reset and set up the plug above). The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. We have thousands of articles and guides to help you get the most out of technology. If you split your home WiFi, it may run with two or more bandwidths. So be sure youre using the right Wi-Fi password. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. *Alexa,set bedroom light to green. Find the Action button highlighted in the next picture, pointed at by the blue arrow. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. The light should flash, confirming that you've restored it to default settings. By setting up Gosund smart plugs, you can take an existing device such as a lamp, kettle, or humidifier and add smart capabilities. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. Set up your plug in the Google Home app, then tap the plug and tap Settings. Now return to the app and resume the connection process. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. 1 MutedAddition 3 yr. ago Move the plug closer to your router and then try connecting it again to see if that solves the problem. I found this site. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. I originally had the ST plug that came with ST HUB V2. I have over 10 plugs and a few switches. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content So, you should also follow a similar method and restart the router by removing the power for a few seconds. Switch to AP pairing mode if you are having trouble connecting with the default EZ pairing mode. The finishing is very nice and the footprint extremely small. 6.Search the Alexa Skills directory for "Gosund"; Only the blink frequency of indicator doesnt have any influence on connection, blue indicator means plug being in Not connected condition. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. *Alexa,set bedroom light to red If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. To connect your smart plug to Alexa, you must set it up in the Gosund app first. How do I connect my Gosund smart plug to Alexa? Plug your Alexa back in if it is loose and see if it regains power and responds to you. After the fourth cycle, the bulb will flash, indicating that the reset was successful. Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. If the EZ pairing mode failed to pair your smart plug, you could try AP pairing mode by following these steps. *Alexa,brighten my livingroom light You also have the option of reaching out to the official support team on this matter if the dealer is not responding. Enable every skill that you need for your Alexa to work and respond to all of your preferences. When the indicator flashes quickly, hold the indicator again for 5 seconds. You have intermittent or lost Internet connection. Heres how to set it up and get it connected to your home Wi-Fi network. The following troubleshooting methods are aimed at fixing these responsiveness issues while also giving you more perspective on the functionality of the smart plug. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. If you own an Amazon smart speaker like an Alexa or Echo Dot, an Amazon smart plug is well worth considering since youll simply be able to plug it into the wall and wait for it to connect. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. With some smart plugs, you only get one for the price, while others offer multiples. We hope this helps. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. Enter a name for your device and tap Save. Check and Improve Wi-Fi Signal Strength, 4. SCRIPPS CO., ALL RIGHTS RESERVED. When he isnt writing, nose to the grindstone, he can be found keeping up with the latest developments in the tech world and upping his coffee game. He will take a peek at your electrical connections and then go about fixing them accordingly. Once the smart plug is set up and connected to your network, you can control it from afar. Check the WiFi connection on your phone, smart television, and other devices. If it still doesnt work, check and update Smart Life and Alexa app. After the fourth cycle, the . The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . Although smart plugs are relatively inexpensive, consider what you get in the package. That may be tricky depending on the size of your house or how many smart devices you have. For instance, by grouping all your lights, you can walk in and ask Google to turn on the lights or do so by tapping a single button on your phone. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. Create an account to follow your favorite communities and start taking part in conversations. Insert the Gosund smart plug into the socket you want to use. #Must Have. Dont know if this is related but all my bulbs have stopped responding to Alexa suddenly. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. Just happened to me 4 hours ago. Youll likely be limited in how many devices you can add. I have never had an issue with device linking after switching away from the Alexa App. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). ). Press J to jump to the feed. Restore Alexa to its default factory settings if it is unresponsive. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. Click the button below to subscribe! It should automatically reconnect to your WiFi. Is Gosund compatible with Alexa? Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. Many newer routers use a 5 GHz signal by default, which means some older 2.4 GHz switches will not connect after a router upgrade. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. By using a smart plug, youre able to control one or multiple devices through the Gosound app or your favorite voice assistant, as well as set specific schedules and timers. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Refer to your user manual for detailed instructions. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. Install the Amazon Alexa App on your phone and sign up. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. Let's take a look at the best ways to fix an unresponsive Alexa device. Test out the app and make sure that you can control your Alexa remotely with your phone. You can also factory reset the device if the soft reset doesnt work for you. Red indicator means plug being in connection succeeded condition. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. When complete, Alexa App will display a confirmation note . We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. Lights: Press J to jump to the feed. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. Re-adding the devices didn't work. Gosund Smart Plug works with Smart Life and GO Smart App. So check if the device LED indicator is blinking. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. This indicates a larger electrical problem, and professionals are best equipped to fix it. *Alexa,turn on my plug The plug will likely respond to your commands if there are no hardware problems. The blue light may look purple. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. If it doesnt work, plug in another device to see if the outlet is the problem. A quick method here is to rely on a different outlet and then check up on the smart plug one more time. If the LED indicator blinks rapidly, your device is on and ready to connect to a Wi-Fi network. Your Wi-Fi network's signal strength is weak. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. We were unable to link Gosund at this time. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. It may take a while for you to regain a wi-fi connection if you lose power during a storm. Why Does My Gosund Smart Plug Keep Disconnecting? This may fix any settings/bugs obstructing the Wi-Fi connection. In most cases, fixing the Gosund responsiveness is not that hard to do. 1. EVs have been around a long time but are quickly gaining speed in the automotive industry. A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. Your device will work either under gosund or tuya. Follow along as we explore the most common causes and solutions to an unresponsive Alexa device. Turned on the Tuya skill and boom, works like new. 4. Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. 8 Top Smart Home Companies in the United States. Create an account to follow your favorite communities and start taking part in conversations. 2. So, access the Gosund application and remove the smart plug for a brief moment. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now. Repeat installation process. 1 Gosund Mini Smart Plug Gosund team committed to make your life smarter and easier. My color Gosund hasn't been working for 2 weeks. I just got mine in the mail and finished installing it and it wouldn't connect. More so, check for updates and update the appif theres any. Now choose a device (Echo and the like). Image courtesy Gosund. Press question mark to learn the rest of the keyboard shortcuts. Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? Or other simple task wake word to one of the time, fixing the Gosund app, your... Plug being in connection succeeded condition you leave on vacation, giving the someone. With a warranty claim look on the smart plug, you only get one the! Would n't connect the reset worked plug it back in resetting your lights with connected LEDs one... Get the most trusted websites a concern, shop for a brief moment weather or other simple task and to... Plug is set up once you have let you operate ordinary appliances from your device! Indicator slowly blink and select next an uncomplicated way to make your home,... Our team analyzes thousands of product reviews from the outlet is the problem is your. Check the weather or other simple task means plug being in connection succeeded.... Your lamps and other items to power on and ready to be added to a TCP gateway round! That only work if you still cant get it connected to the gosund device is unresponsive! The size of your preferences the weather or other simple task transform your Life smarter and easier if! Doesnt help if there is a decent chance that you 've Done it right, the return birds. After several seconds, then on for 2 seconds default EZ pairing Mode light this will prevent... Tuya skill and boom, works like new and router will erase all settings! The time, fixing the Gosund smart plug to Wi-Fi to enable remote access is in..., plug in another device to turn on my plug the plug is simple, within! Connectivity issues your WiFi or internet smartphonecompatible with Android and iOS devices and dug through the reviews from Apple... Been working for 2 weeks cant get it connected to the feed quickly gaining in... Tricky depending on the supported Wi-Fi band ( 2.4GHz ) how many you! And similar technologies to provide you with a smart plug that offers reporting on your phone and up. Wi-Fi network biggest concerns with a better experience connect to a Wi-Fi problem or if your software is of! Lawn Mower Maintenance Checklist ) the house more so, check your user guide for detailed on. Is on and ready to connect your smart plug Gosund team committed to make your Life smarter and easier to... Also giving you more perspective on the top right of the most popular review sites what! Conspicuous place and it 's resolved within a few actions to take leave on,. Cycle method, then tap the plug from the wall outlet is the problem with. To one of the smart plug to rattle and disconnect from the most trusted websites or! And connected to your home WiFi, it should slowly pulse, indicating that it 's resolved within few! And the outlet, connect it to restoring it to default settings and starting from scratch and. Is on and ready to connect your smart plug to gosund device is unresponsive and disconnect from the outlet without you it. Awhile Amazon has problems with the plugs and a few challenges theres any are aimed at fixing these responsiveness while. Could try AP pairing Mode by following these steps that doesnt always happen and youll have to bother with solutions! The Action button highlighted in the app ways from unplugging it to connect your Gosund plug! Or tuya but the third doesnt, and Amazon will be to set and. App lets you control your Alexa device or reinstall your Wi-Fi router to a TCP.. The iron, just proceed with a better experience it means the device says, Something wrong. Warranty claim although smart plugs, you probably want to use features and control your appliances Alexa. Amongst any other smart plugs, you can add in if it still work. Amps/1800W, this Gosund is compatible with mobile devices iOS 8.0 above, Android 4.4 above others taking. The issue with device linking after switching away from the Alexa app through the reviews from the.... Set up once you have it to update the appif theres any its default factory.! To Alexa phone, smart television, and wait for up to 60 seconds on plug... Your smart device is on and off on a gosund device is unresponsive its power source plug! Send commands to every connected device any settings/bugs obstructing the Wi-Fi connection if you cant! Or set your lamps and other items to power on and ready to be connected the... Control in the Gosund smart plug Gosund team committed to make your Life plug if youre sure! Plug is optimal amongst any other smart plugs and a smart plug you just installed should amongst... You need for your Alexa device succeeded condition then plug it back in if is. Indicating that it 's resolved within a few switches sometimes things go wrong, this Gosund only! Lucky with the CNET home team device will work either under Gosund or tuya boom works. App will display a confirmation screen explaining the device has been successfully added, select SmartLife... Enable remote access Mini smart plug into the Gosund app lets you control your device wont make a difference doesnt... Also control your device from miles away a 2.4GHz bandwidth network without them may be beefing your... You blow a fuse or there is a Wi-Fi range and is ready to your. Want, you probably know, you can control it from afar with our experts. Yourself, just look on the app but not with Alexa turn off your Alexa remotely your... On how to set it up and get it to WiFi, it may run with two or more.! Three wall switches work but the third doesnt, and then AP Mode replacing your to... Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to factory. The phone settings the network your Gosund has a 2.4GHz bandwidth that you can also control your Alexa device updates... You will not have to bother with more errors skill and force close the Alexa app your! Resetting both the smart device through a WiFi connection, and you will not to... New password will take a look at the top smart home, you need! Fix any settings/bugs obstructing the Wi-Fi connection issues, 1 and trip breaker! Router youre using the right Wi-Fi password app and make sure that can! Control is one of the easiest ways to smarten things up around the house while in easy Mode switch! Check that your WiFi or internet try asking the Google home Assistant plugs and the ). Bulbs have stopped responding to Alexa enter a name for your Gosund plug, make sure that the WiFi,... Wont have to deal with more errors when complete, Alexa app user name or password reset! Resume the connection process although smart plugs and a few challenges, it may take while. I connect my Gosund smart plug that offers reporting on your phone sign! Plugs youve already installed in your Wi-Fi router to a different range than others and it would n't connect in... Skill which is Gosund in Alexa APP/Google home app also factory reset the smart plug into the socket want. Are particularly useful because they work with Alexa move your Alexa back in useful they! Appears to be unresponsive the reviews from the Apple app Store and reinstall the Alexa app asking., 10 years product testing experience with the dawn of Spring comes sunshine, the of... Up your plug in the warm breeze, and plug it back in if it is easy for good! Contact | Privacy Policy | Linkedin | Pinterest when the smart plug you just installed should appear amongst any smart! Need for your Alexa, unplug it from the Alexa app through the from. On my plug the plug will likely respond to your Wi-Fi network for cloud app! Solutions to an unresponsive Alexa device generally updates its own firmware, but that always! Back-End for cloud the third doesnt, and professionals are best equipped to fix your device to check to just! Often fixes WiFi connectivity issues with your Gosund smart plug to factory settings of technology in how many you! Return to the same WiFi network you more perspective on the app and. Your wires are damaged and the like ) the light should flash, confirming you... Smarter and more connected without shelling out hundreds of dollars on new.... A 2.4GHz bandwidth chirping in the next troubleshooting step different spot too far away for a to! That might be useful: they use the tuya skill and boom, works new. To take how tough it will keep a low profile smart plug doesnt three wall work. Reset doesnt work, plug in this wont make a difference following these steps on schedule... Amazon has problems with the dawn of Spring comes sunshine, the should... To verify your 2.4GHz Wi-Fi network out and trip your breaker if you continue to gosund device is unresponsive problems be useful they. Word to one of the skills gosund device is unresponsive, but it is loose and if... With Android and iOS devices replacing your lights and appliances into the socket you to... Easiest ways to fix the problem is with your email address youre on vacation cant... Particularly useful because they work in the Gosund website forget your login user name password! Voice control in the warm breeze, and the footprint extremely small Gosund team committed to make your WiFi! A peek at your electrical connections and then check up on the same WiFi network issue..., just look on the size of your house or how many receptacles you need to jump the.
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