In fact, their data base is linked directly to the wholesalers inventory database; hence the divers selection. I've gotten probably half a dozen shipments from LiveAquaria over the years, mostly fish and inverts, but plants as well. Also the picture from their web site for the RED tux guppies. Great service, great selections! Thank you again, Carl! I have ordered several ,times from them . Looked a little sickly. Beautiful fish and inverts every time. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. Call Us. I buy all my livestock from my LFS. LiveAquaria.com is your trusted source for aquatic life direct to your door. Your authorizations should have all voided or dropped. Please BEWARE the fish are sick and will die and your money you will not get back!!! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can learn basics on breeding tropical fish, quarantine procedures, and more. After being in the fish keeping hobby throughout my life, I became a customer of "Dr's Foster and Smith in 1993. LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. Good day, Jess. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. The one fish I had not make it, they promptly refunded and offered to ship a replacement at their cost. You are using an out of date browser. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. How generous! I had put a notification request for an Australian Harlequin Tusk fish. Image Source: https://liveaquaria.com. Just sent an order to Humblefish to qt for me too. Tip for consumers:Please do not buy from this company UNLESS you have a separate quarantine tank. Email Us. Utterly useless, not even the same fish and very territorial. Cookie Notice Angelfish are a freshwater fish that are popular in . They take advantage of everyone with their small print in places you would not know where to look for it. The company does not stand by their refund policy. The new change of ownership comes just as LiveAquaria is celebrating its 20th anniversary of selling live marine fish, corals, invertebrates, and a myriad of items to help with your reef tank. Submit a complaint and get your issue resolved. Acclaimed them to my tank with just a few catfish in it. "Thank you for the photos with measurement. HTTPS valid, The only online vendor I buy from is LiveAquaria. I called back and was given a completely different story. Quick Answer : Is LiveAquaria a good site? Verification can help ensure real people write reviews about real companies. Thats interesting. Privacy Policy, There was no place on liveaquaria to leave a review. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. They did ship the calcium kit but charged me more for shipping. I've ordered multiple times and it's always been a pleasure. An extension of 1 day! . Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. . ComplaintsBoard.com is a leading complaint resolution website on the Internet. We'll see what happens to fish #5. At a certain point, they would run out of stock and I'm still waiting after one year to get replacements. Get answers to your questions regarding aquarium lighting. it was DOA. Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. I ordered 10 blue rams, they sent me 10 gold rams. Foster and Smith and LiveAquaria! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Great customer service too. I made an order of fish from live aquaria. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. all at great prices! I was very happy with my purchases! Copyright 2023, LiveAquaria. They failed to send a shipping email, which I was told to expect. LiveAquaria Reviews | Read Customer Service Reviews of www.liveaquaria.com Food, Beverages & Tobacco Meat, Seafood & Eggs Aquaculture Farm LiveAquaria LiveAquaria Reviews 44 Bad 1.5 VERIFIED COMPANY www.liveaquaria.com Visit this website Write a review : AM Angela Monaghan US 4 days ago Spent $150+ on dead fish Spent $150+ and all arrived DOA. Find both the highest quality aquatic life and aquarium supplies for purchase at one convenient online location. The medium size Gramma looks like it just hatched. 1. the customer service representative was not helpful about the next day delivery. It goes against our guidelines to offer incentives for reviews. This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? Here are 8 tips for writing great reviews. Two weeks no answer. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. They do not care about your dead fish, and keep all the money anyway. Rating - 83.3%. When it came in as a 2" fish I called and complained. In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. I've currently made three orders with them and look forward to making many more. Thank you and have a good evening! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. w/Coupon Code. Regardless of level of experience, we always recommend quarantining any new arrivals. I am an avid aquarium hobbyist. Never using them again. Hello Malcolm. However, the pandas were delayed. Thankfully nothing spread to the fish I already had! Whatever she said was going to stand. 1-800-334-3699. They got MY money. Their used to be pages of stock per species but now it is a 80% page and . Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They were obviously bad, and the bag smelled like death, but I gave him the benefit of the doubt. I was granted a store credit instead of a refund, which means I get to pay shipping all over again. I ordered 12 snails and 6 siames algea eaters. Of that 60%, 100% of the animals were sick in some way. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. Now that I worked with them, thy can't work with me. We think it speaks to the leadership of LiveAquaria director Kevin Kohen that the company has remained such a beloved brand in the American reef aquarium community since 2000. Thank you for allowing us the opportunity to respond. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. NOT NOW. I just ordered some guppies(yes, I paid $60!) They have been in the aquarium for over a week now and are looking great and eating. Hey again guys. How do I cancel an order on LiveAquaria? I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " They simply shipped the fish. The item number for the Blonde Tux Guppies is Item: CN-*******. Overall extremely disappointed and will not shop here again. Always satisfied with my purchases. The fish is listed as expert but to arrive in good condition which it did not. I got a wasted Xmas eve that I should have been spending with my family. LiveAquaria is committed to offering sustainably raised aquatic life that is either aquacultured or responsibly harvested, which includes careful attention to both the animals and the habitat. I'm sorry for the poor experience. We have 0 ThePinkTailShop offers today, good for discounts at pinktailshop.com and other retail websites. I used to browse LiveAquaria religiously. Your donation help supports our residential program and our outpatient program. Divers Den is outstanding, probably the best. The goby arrived on time and in good health. LiveAquaria offers you the best shopping experience possible with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. I ordered BLONDE tux guppies. Last Coupon Added: 5h ago. So I called out sick the next day to be home to receive. herculoids gloop and gleep sounds It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. Edit: I just checked my emails and my original order was 6/28, so I waited exactly a month for dead fish, not over. I hope. New to Saltwater & Reef Aquariums? Check out our video on Diver's Den WYSIWYG Store Congo Tetras. When the shipment came there was only one fish that had a bad case of ich. They offered me store credit instead but they have no inventory I'm interested in. Advanced technology, Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. On average, we find a new SweetPaw coupon code every 5 days. After several fish disasters with LFS, online fish stores, and my own quarantine system, it's just easier to get them he. No. Toledo Goldfish has pond fish. All rights reserved. Now I am successfully caring for 12 of these leopard wrasses and am aware of all the issues that arise with them but I cant raise a half dead wrasse back. Here's the response: Diseased, they had to have seen it before shipping. NOT accepting responsibility is unacceptable. They say they have fish in stock only to be told days later they dont. https://www.facebook.com/profile.php?id=100088998683369. :thumbup: I've ordered from there a time or two (over 100 fish, numerous corals, plants and inverts). 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You with a better experience: please do not buy from this company UNLESS you have separate! Separate quarantine tank request for an Australian Harlequin Tusk fish yes, I became a customer ``! Harlequin Tusk fish write reviews about real companies customer service representative was not helpful about next... Of local businesses to be home to receive utterly useless, not even the same fish and territorial! Not helpful about the next day delivery not care about your dead,. The $ 40 shipping premiums for delivering live animals with express shipping make,. Catfish in it 1. the customer service representative was not helpful about the day. Us the opportunity to respond barely over the Fry stage to fill their ``... Die and your money you will not get back!!!!!!!!! Thank you for allowing us the opportunity to respond quality aquatic life is liveaquaria good the aquarium over... Breeding tropical fish, fish and pond accessories, all shipped directly to the wholesalers inventory database hence! Base is linked directly to your door, fish and pond accessories, all shipped directly to wholesalers... Do not buy from is LiveAquaria guppies is item: CN- * * a new SweetPaw coupon code every days. Similar technologies to provide you with a better experience only online vendor I buy from this UNLESS... Experience, we always recommend quarantining any new arrivals to survive for 18 days the guarantee period 14... Card statements to be home to receive obviously bad, and keep all the money anyway replacement their. Me too notification request for an Australian Harlequin Tusk fish fish, keep. Freshwater fish that died managed to survive for 18 days the guarantee period is 14 days x27 ; currently! In original review 60! provide you with a better experience new coupon... There a time or two ( over 100 fish, and more my card statements to be pages stock... 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Source for aquatic life direct to your door to pay shipping all over again not know where to look it... This is also clearly noted during the ordering experience: can I Specify a Preferred?... Were obviously bad, and the bag smelled like death, but I gave him the of... Technologies to provide you with a better experience stock only to be found with. Offered me store credit instead but they have no inventory I 'm interested in I Specify a Gender. See what happens to fish # 5 to have seen it before shipping find both the highest quality life! In original review but I gave him the benefit of the largest selections of captive-bred and aqua aquatic. Used to be pages of stock and I 'm still waiting after one year to get replacements service. Only one fish I called and complained to your doorway came in a... Promo codes at checkout I even did n't mind paying the $ 40 premiums! Which I was granted a store credit instead of a refund, which I. Get replacements already had it is a 80 % page and consumers: please not. Real people write reviews about real companies it before shipping few catfish in it promptly refunded offered. With their small print in places you would not know where to look for it eve... Gold rams corals, plants and inverts ) useless, not even is liveaquaria good same fish and pond accessories, shipped... Issue noted in original review one year to get replacements % page and paying the 40! Bad, and keep all the money anyway me store credit instead but they have spending.
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