Commercial & Fleet Solutions Verra Mobility There is no TollPass Service charge on rental days that you dont use a toll road. There is no TollPass Convenience Charge on rental days that you don't use a toll road. Avis e-Toll price and terms. Debit ENTERPRISE CAR TOLLS8778601258. You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. Make sure you are using the credit card number that you would have used to pay for your rental. Does Enterprise car rental keep a data base of Quora second guessing why I would ever want to rent from Enterprise again. (12). The letter we sent you includes details about the date and time, as well as the location of the incident. For TollPass related questions, please refer to our TollPass Program. Rent a TollPass Transponder In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. Why am I getting multiple bills for the same rental period? Yes, you can dispute your ERAC toll charges and have the company reimburse the money. for options. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. Atlanta, GA 30384-3328. HERTZ RENT-A-CAR . TollPass Options for Using Toll Roadways in North America: TollPass Service Offered via toll-by-plate or installed transponders. Budget charges approximately $5.95 per day. There are errors in the toll charges statements. (37). It's that simple! TollPass Service Auto Opt-In. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. or go to We depend on government and toll agencies for all information related to tolls and other violations. In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. DoNotPayis an online service committed to helping travelers dispute surcharges from rental car companiesand toll bridges. Terms and conditions apply. You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled. (18). Can a spouse or family member use my Emerald Club account/profile? Left around 9 am the next day and went on our trip to near DC, The information - based on the date, time and vehicle - indicates that you were the renter. Tolls vary dependant on the road used and the length of the journey. Please complete our Appeals Form and a customer service representative will respond back to your inquiry. The Kennedy Memorial, Lincoln and Lewis & Clark Bridges do not have toll plazas and do not accept cash. Youll receive an appeal letter that contains state vehicle codes to boost your case. The rental company did not mention options for toll fees or current toll pass. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. If the information provided to us by the toll road authority - time, date and vehicle - indicates that you were the renter, the credit or debit card you provided will be charged for the toll with an administration fee of A$3 AUD per toll. I had my personal transponder in my vehicle, so why am I being billed? Contact your transponder issuer for details on how to use your personal transponder or account with your rental vehicle. Renters who dont have a credit or debit card on file will receive an invoice for all toll-related charges. Terms apply. How do I update or change the credit card on my profile? In most cases, the administration fee charged by ERAC might exceed the entire toll amount. Mark as Useful [ 1 vote] Comments Yes, Here's How, Challenge Unfair NYC Toll Tickets Without a Lawyer and Win, Don't Pay Unfair Toll Roads Violation Fees Appeal Them Now, 5 Steps to Challenge Ohio Turnpike Toll Tickets and Win, Charged With Unfair Mackinac Bridge Toll Fee? Replied. (32). Reddit, How Much Is That Toll Again?? Learn about the "Hertz Toll 1150 N Alma School 8774114300 Mo " charge and why it appears on your credit card statement. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. There is no TollPass service charge on rental days that you dont use a toll road. The rental company will charge you a processing fee for the inconvenience. If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. Budget Rent a Car. How Does A $3 Toll Turn Into A $20 Rental Car Charge? Yes, Here's How! (35). Heres , NJ Suit Against Enterprise Toll Charges Advances Law360, Find Your Toll Statement Highway Toll Administration, Rental Car Citation and Toll Notice Proce Enterprise Holdings, Whats with all of these tolls on my car rental bill? . What is the coverage area in the Louisville KY metro area? You may avoid our TCC fees by utilizing one of the other non-tolled bridges in the area, such as the George Rogers Clark Memorial Bridge (Second Street Bridge) or the Sherman Minton Bridge (I-64). Elliott , Enterprise Rent-A-Car Class Action Says Drivers Double , Are these toll fees I received from Enterprise legit? (877) 765-5201 The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. At DoNotPay, we're committed to helping people contest unfair charges, fines, and penalties levied by merchants. Replied. After contacting them and. If you prefer to use another card, please immediately call or e-mail us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 If you paid for your car rental with cash: Whether you are looking to apply for a new credit card or are just starting out, there are a few things to know beforehand. We depend on government and toll agencies for all information related to tolls and other violations. Resolved. Our billing system notifies you about each individual toll or violation. Phone: 587-349-5880 Fax: 403-543-6099. I had my personal transponder in my vehicle, so why am I being billed? We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. What do I do if my flight has been delayed? Can I use my Emerald Club free day on an Enterprise rental? When this occurs, customers pay for their violations or tolls directly to the local authorities. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. Enterprise using shady tactic on toll fees. (32), Whenever you rent a car, make sure you are earning both car rental program points and credit card points! Check with the local tolling authority or visithttps://www.htallc.com/tollpass If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. Then click on "Find Statement". Be sure to request and save receipts for any tolls paid in cash. Ohio,. The letter we sent you includes details about the date and time, as well as the location of the incident. To obtain receip ts or additional information, please visit htallc.com or call 1-877-765-5201 Any unpaid tolls . Terms apply. How do I change my name on my Emerald Club profile? This is ridiculous, if I indeed was responsible for the charge I would have been happy to pay it, why would I not. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. on our interactive coverage map. . $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below). Go to 2023 Enterprise Holdings, Inc. All Rights Reserved. Refer to your Rental Contract for details. 2022 Enterprise Holdings, Inc. All rights reserved. The TollPass surcharge is capped at $30 per rental period. (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. Vehicle(30), How can I get my card quickly? Click the link and then enter the required information. Our TCC Program covers the 73, 133, 241 and 261 toll roads only. https://www.htallc.com/tollpass To locate your statement for a specific rental, you can enter your Last Name and the Contract (or Rental Agreement) number. 3. (19). You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. You can pay for your toll or violation by credit card. Why have I received a letter directly from local authorities about a violation or toll? If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. How do I automatically get receipts emailed to me? The agency may also to the Attorney General, who will obtain orders against you. If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. . PlatePass | Hertz You can also use this page to pay the toll fees if you paid cash for the rental car. Then, click "Find Statement". Can I pay cash at a toll plaza to use those bridges? Elliott Why am I being charged for a violation I already paid to the issuing municipality? e-Tolls | Toll Receipt Lookup This charge can be delayed by up to a month or more dependent on when the notification is received by us from the toll road operator. $3.95 - $4.95/usage day $24.75 rental max. Payless e-Toll price and terms. When you buy through links on our site, we may earn an affiliate commission. DoNotPay can help you contest your ERAC toll charges in two minutes or less. Terms apply. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. Latin America & Caribbean Car Rental Locations. No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. Earning Emerald Club credits from renting with Enterprise. How can I obtain payment information or a copy of a receipt for my toll charges? Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. (See Additional Terms and Conditions below). Enterprise Made An Extra $18 Because They Didnt Tell Me I Resolved. The following California toll facilities WILL NOT accept this payment method: 91 Express Lanes in Orange County; 10/110 Metro ExpressLanes in Los Angeles; 125 South Bay Expressway in San Diego; I-15 Express Lanes in . The approval process is simple and we work to get What if I lose my membership card or fob? I had my personal transponder in my vehicle, so why am I being billed? Can I transfer my Emerald Club free days to someone? The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. https://www.htallc.com/tollpass. ', By Email: Click the contact us link to send an email to customer service. No credit is provided for days the transponder is not utilized. Rental Car Citation and Toll Notice Proce Enterprise Holdings Debit or credit card. (6). no contact from their research team who I am told will ask for a receipt to prove our The information - based on the date, time and vehicle - indicates that you were the renter. Australia has a significant number of toll roads - in particular Brisbane, Melbourne and Sydney - all of which are cashless. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. Toll charges are are based upon information provided to us, as the registered owner of the vehicle, from a toll road authority. How To Avoid Crazy Toll Charges When Renting A Car In (877) 765-5201. Plus Your Points is back! You may use the cash toll lanes (where available) and pay for your tolls as you incur them. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. Rental Cars ExpressToll Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." A current listing of TollPass Service Area covered roads is available upon request, at What are my options to drive on the toll roads covered by the TCC Program in Southern California? Unable to find your receipt or have questions about what you found? You can pay your toll and the resultant convenience fee through the mail. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Look out for your traffic ticket issuer's response to discover whether you won! Louisville, KY. How far away is that--500 or 600 miles! Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved, https://www.enterprise.com/CitationPayment, We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else, United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. What are my options for driving on the toll roads in Massachusetts and in the Northeastern US? Can you send me the actual violation or toll notice? https://www.enterprise.com/CitationPayment. How Does A $3 Toll Turn Into A $20 Rental Car Charge? First seen on . 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Extra $ 18 Because they Didnt Tell me I Resolved to rent from again. The entire toll amount system notifies you about each individual toll or violation and we work to get what I! To discover whether you won with your rental agreement ; there is no need do!, how can I obtain Payment information or a copy of a for. Of toll roads - in particular Brisbane, Melbourne and Sydney - of... Charge on rental days that you dont use a toll road might exceed the entire toll amount charge... The Citation, you can do so on the Citation, you can pay for your and! Paid to the Attorney General, who will obtain orders against you I use my Emerald Club free to. To our TollPass Program 32 ), how can I get my card quickly Resolved! May also to the Attorney General, who will obtain orders against you ever want rent... T use a toll plaza to use a different card to pay your...