Thank you so much for your reply. For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. We are going to Disneyland at the end of September and our brother has multiple disabilities. 7:00 AM to 11:00 PM Eastern Time. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. We are due to arrive for vacation on Wednesday 31st August. Note that the person holding DAS must meet the height requirements of the ride. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. Heres what you can expect from the DAS when you visit Disney World! I live in England and they said I cant book this in advance and need to book when we get there. First, it depends on how you "do Disney". Help & Rules. Help much appreciated. You can also register in the park at the Guest Relations office, just inside the park entrances. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Well that was wasted money, because we could book a DAS the second we walked into the park. If you have a Magic Key pass, you can renew every 60 days. I registered for the DAS pass for my son today. The disadvantage to doing it in the park is that you dont get the 2 advanced ride selections. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. I just confirmed with guest services that Disney does NOT give Lightning Lane passes for guests on a wish trip. Guests must enter the theme park of their choice, then go to Guest. Hello! So it's not like I'm sitting by the phone. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. As instructed, they engaged in a live video call with a Cast Member to plead their case. If you have a regular ticket, it is good for the length of your ticket. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. If you are picturing your sister waiting on a bench outside the attraction, how are you proposing she get to the head of the line when it is her turn to ride? We hope this helps! Any ride with a standby wait time is eligible for DAS return times. Finally on the third try, she got to the front of the queue. But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. This program replaced the old Guest Assistance Card program a few years back, as unfortunately, many people were starting to take advantage of this program and removed the benefits it offered to those who truly needed it. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. However, other frogs in the Pond continue to share with us that it is not possible. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! My sister is 22. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. Hope your get it sorted and that you have a magical trip!! If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. I offered my DOD ID card and doc letter without being asked. Since the two year wouldnt have a ticket would he be able to come on the ride also? If the Rise line was 110 minutes, we would just book it and return in 110 minutes and do other things in the meantime. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. I was asked to choose 2 rides as an advanced DAS planning option. In England I have an access card. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User If you've used DAS, we'd love to hear your thoughts about it. May we use the DAS card? Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. If you have any concerns at all, tell a cast member and they will find a way to work with you! Nintendo trademarks are properties of Nintendo. Oh, yeah, I said diapers are not an option because she won't do it. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. Its important to note that the previous offering will still remain, so if you arent interested in the new features, you can still use the DAS program in the way you have on previous visits. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. He would be the 7th but our party would only be scanning for six. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. Would I qualify for DAS with heart failure? It wont matter if you are in a line or on Main Street, you are still in a crowd. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. Our reviews include exclusive Frog Family tips and insights to help plan your trip. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Hi, I have 2 autistic children and will be applying for DAS later this year. Genie+ is a whole other blog post (that Im not writing). Press question mark to learn the rest of the keyboard shortcuts. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. However it appears the pre registration DAS is only for US citizens :(. EPCOT: Before entering the park, head to the far right. Lol. I am 100% disabled veteran for mental health reasons. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. Perhaps look into other options if you get denied again. Disability Access Service (DAS) at Disney World, registration link for the DAS at Disney World, Disney World tips to make your trip magical, Disney World Tips to Make Your Trip Magical. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Monthly news, planning tips and special deals. The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. You can return to Soarin to use that DAS any time until closing. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. Some of the handicapped restrooms have sinks in the stall. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. You must return in that one hour, or they may not honor the reservation. You do not have to use the advanced selections before getting a day-of return time. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! My son is diagnosed ASD and is getting too big for traditional strollers. But RC must scan in for Soarin if the rest of us want to go on it using the DAS. Im told I must register on the day. As an annual passholder, how long is the Das good for? DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. As for registering online for DAS Advance, there's only that one process via video chat. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? At 4 p.m., you could make an additional selection, and so on. Here is information about disability services at Disney World. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. Basically, the attractions available through Genie+ are also available for Advance Selections. There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller cant safely navigate. Color me confusedyou want a DAS but your concern "isn't wait times"? Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. The 2 advanced ride selections she wo n't do it return time at an attraction you in. When the return time arrives - then they usually put you through the FastPass line usually put disney disability pass denied... Relations office, just inside the Magic consists of multiple writers & videographers living near both Disneyland Walt! Lightning Lane passes for guests on a wish trip attractions available through Genie+ are also available for Advance.... 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