Dizzy Debates are perspective exercises. I have also used it to get learners thinking before drawing up their own team charter, which they then review periodically. 11:17:38 You'll Need: A single apple (or other type of fruit) for your participants to see. Understand the nature of conflict and how to work with others to negotiate and defuse situations. Defusing Angry Customers It Takes A Village To Teach A Child The question is, which ones will work the best for your organization? The key is to ensure that none of the scenarios you use are actual, real scenarios from your workplace; otherwise, you risk furthering an existing conflict. (You may wish to take more time for larger groups or where you want to explore some of the learning in more detail.). Time:This exercise will take about 25 minutes to complete. In total, allowing for discussion, we recommend allowing about 15 minutes for completion. Our product and service descriptions are free of overblown claims, and selling. Such activities can also improve focus, increase self-awareness, help regulate emotions, and reduce anxiety. Those are the ones I focus on. Notes:Participants can be pre-briefed to come to the training event with an idol in mind. Or, players might be education representatives from the Ministry of Magic, visiting Hogwarts to help the faculty confront Dumbledore about his hiring choices for the Defense Against the Dark Arts position. Periodically post a fictional scenario, and ask teammates to explain which participant is the jerk in that situation. gcse.async = true; 5. Table of Contents Before You Begin Activity 1: AITA Activity 2: Rotate Debates Activity 3: Said, Heard, Meant Activity 4: The Two Dollar Game Activity 5: Arm-Wrestling Activity 6: Storytelling Activity 7: Knot or Not Resolving Conflict Before You Begin For us to work well in groups, we need to establish a level of comfort and openness with those surrounding us. On returning from lunch I gave each pens and a sheet of flip chart paper and asked them to create a visual representation of thier idol and then had them present back to the rest of the group. Now, ask participants to debate with each other to argue that their item is better than the other persons item. The icebreakers in this activity set the stage for working on conflict management in a group. . This leaves very little time to spend on personal Learn More>>. While we often suggest playing this game with real money, you can take some sort of play money to use instead. Response 1 No, you are not. Notes:This can be run as a stand-alone exercise, or as part of a longer session that further explores how to handle difficult people and situations. The purpose of these exercises is to empower employees to prevent or solve interpersonal issues. Debate topics can be large scale problems, such as global warming or dealing with waste within your industry, or more specific scenarios, such as whether there should be a dress code for Zoom calls. This activity can teach your employees that subtext may have a very different meaning,even if it seems clear, because each person lives in their own context. The key learning for them came from the fact that they should always listen to what's being said, without making assumptions or listening from their perspective, as the speaker may go off on a tangent that they didn't expect. Open questions start with what, how, why, who, when, where and they usually require more than a yes or no answer. Pro tip: To get the maximum impact from this activity, have teammates talk through how they can apply Choose Your Own Adventure logic to real-world conflicts at the end of the exercise. Its designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. Symonds Research, 11 Hermitage Street, Crewkerne, Somerset TA18 8ES, UK. In groups, they were able to discuss what they heard and often the lower levels had taken in lots of detail. To do the exercise, get a whiteboard or digital whiteboard and gather the group. For an instructor, there might be awkwardness, too, as she tries to assess a class. Notes:This exercise is best when used with a group that do not know each other very well. It really helps delegates realise how easily we make assumptions and how unconscious we are when we are doing it. This game may seem like silly fun, however the driving point of the exercise is to teach teammates to think beyond the moment and to project outcomes in the future. Want to "give" their $1 out in exchange for a promise of a favor later. Trivia is a simple icebreaker that allows a team to practice teamwork techniques. Our main site with over 400 articles on life in the workplace. Objective: To get team members to work through conflicts, differing opinions and how different team members handle conflict. Conflict resolution is an agreement reached when all or most of the issues of contention are cleared up (Pruitt & Kim, 2004). Obtain and implement these training modules for your employees, teams, and departments. Developing leadership skills in a laid-back and fun format makes them less intimidating. Conflict is inevitable in a world where individualsmust interact with one another, both in and out of an organization or a business context. Really great exercise and would highly recommend. In these childrens books, readers follow a chain of events sparked by one hypothetical action. Copyright 2000 - 2016 Robert Bacal. Do you have any questions about these conflict resolution activities or similar? The game helps teammates be less reactive, and think through how conflicts could play out, which helps them control themselves and control the outcome. I used the Idol exercise this week as an afterlunch icebreaker on a junior management course I was running. You'll Need: Flipchart paper and plenty of post-it notes. We use the witches of glum as a useful exercise in the induction programme. - Some learning/instructional questions to help learners examine how their use of various types of stonewalling affect their ability to resolve conflicts. I would definitely recommend Study.com to my colleagues. Want to take home as much as possible over the $1 half. It is also a useful addition to Emotional Intelligence training. var gcse = document.createElement('script'); Why? You'll Need: A small prize for the pair who discover the most unusual connection. The game is more fun and useful with more time travelers, and you could even introduce parallel dimensions where time travelers live in futures based on different choices. For more information about the great work this charity is doing to educate against racism, visit www.theredcard.org. I love Goldilocks - so much utility, and stops me using the assume makes an ass out of u and me 'joke' - making me less like 'The Office'; (always a good start). Aims: To introduce different styles of information gathering. To understand that we all have a different viewpoint or perspective. If the sentences are true about them, they should stand up and wave their arms in the air; if not, they should remain seated. Conflicts can get heated, and it is important to create an environment of respect where teammates can contribute safely. You'll Need:Nothing, other than the materials provided. Players can answer individually, however you should talk the decisions out as a group and have teammates give reasons for or against taking actions. Normally both parties are hell bent on winning that they dont listen to the other person because they are too focused on what they are saying next. Learn To Control Conflict At Work And Home - Don't Let It Control You! After playing for about ten minutes, ask participants to describe what they noticed and what did or did not surprise them about the rest of the group's participation. Since the 2nd part of this statement is true beyond doubt, people will never say "false". Discuss what went wrong and how the conflict couldget avoided in the future. Conflict Management Training Activities Amp Ice Breakers courses, Find and join million of free online courses through FaqCourse.com. The story is, of course, Assumptions The Witches of Glum. Balloon Fight is a physical leadership icebreaker game that can be used to break the ice for a group of strangers or used for observing group dynamics of a team in a competitive setting. The Raisin Meditation The following exercise is a fun, palpable way for a child to develop mindfulness as a skill and notice the present. This exercise encourages honest self-reflection and communication, and is a good fit for more serious groups who are not into games. In general, there are five kinds of conflict resolution styles: With these conflict-resolution strategies in play, different people will attempt to address a conflict differently. By clarifying desired outcomes from their work together, participants can begin to build an agenda that seeks to affirm those desires in practice.". idea in our mind. How did you feel about each situation (debate vs dialogue)? What would you do if your boss took credit for your work during a meeting? Growing up, any time a member of my family was very angry, my grandmother would hand them a sledgehammer and tell them to beat a big rock outside. Split the team up into pairs and ask them to decide who is A and who is B for the purposes of this next exercise. We are running a series of sessions on HR Skills for Managers , the first of which deals with Managing Diversity Are You a Fair Manager? 7. Included in this bundle:1. It also identifies that we usually do not have such a shared vision - but that we can create one. This activity can spark spirited discussions, however all replies should be respectful. We make it a point to reply to every comment or question we receive and would be more than happy to assist youand your company however we can. I like it because the format is simple,there are very few resouces needed and it's quite short too. We use this as part of our Diversity Training which requires a lot of interaction from participants. I then quiz them - and many STILL make assumptions even though they've taken notes (eg the King is old). 2. Part of the process for designing an ice breaker includes designing the best environment for conflict resolution to take place. Prior to breaking for lunch I asked the delegates to think of someone they would consider an idol and what attributes they admire. Defining Conflict: Where Do You Stand? Notes:Participants will need to be pre-briefed to bring a photograph or image with them to the training. Separate participants into groups of 4 or 5 and give them a large marker pen and a large sheet of paper. Response 2 Yes, you are. ). Group Size:This module is suitable for use with groups of almost any size. Then, split the group into teams, encourage communication, and urge teammates to work together to find an agreeable solution. Two truths and a lie | 4. In each corner of the room, hang a sheet of paper with the name of one animal. Our main site with over 400 articles on life in the workplace. By reading out the story it is clear that people make assumptions to what the answers should be rather than actually listening to the facts. Fun is guaranteed! The Trading Card Icebreaker It is recommended to kick off training by having everyone make trading cards to represent their personalities. Top 10 Ice Breaker Activities for Meetings, Training, and . Objectives can include: A full rundown of this conflict game, and the various objectives it can teach you,can be found here. Notes:A small prize for the winning team would be nice, though not essential. That helps us help you. Objective: The goal here is to encourage everyone to come to a final decision, working together to make a fair negotiation. However, some of the statements are ambiguous and biased towards eliciting an incorrect "true" answer. It bought out all the points as promised in your briefing sheet, was a great after lunch activity, aided creativity and gave us useful reference points for the next day and a half's training. One of the most useful team exercises for conflict resolution is to have candid discussions about past challenges. How did you come to an agreement? Let's dig in! Also, the decision of the group must be unanimous. The challenge is to see how long they can continue the dialogue for using just one question as a foundation for the conversation. Make sure you play outdoors or in an open indoor space. And ESH, for "everyone sucks here," a scenario where no one acted appropriately. It is a good alternative to the Goldilocks exercise. Seeing Things Differently - Different Perspectives. - When Messages get Lost in Translation, Course Introduction - A Basic Introduction to Training Events, Flendas Tale - Understanding Our Impact on the Behaviour of Others. Training your employees to recognize, analyze, and handle conflict in a minimally-disruptive way is essential for good company culture. Explain that debate is an attempt to prove that your position is better than the other persons position. While folks can speculate how they may react in certain scenarios, the truth is that teammates cannot predict every possible conflict or know how they will react to challenging situations. For the sake of variety, you can give teams different prompts. Great article. Remote/Virtual Delivery:There is a Remote Delivery version of this module available in Trainers Library. Aims: To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work. Then, assign team members as mediators and challenge them to solve the spat. I am constantly amazed by how good this exercise is at highlighting people's ability to make assumptions given a very small amount of information. This module has been endorsed by Show Racism the Red Card. At the end of each story, other team members can weigh in, share praise or constructive criticism, and suggest other ideas for dealing with the issue. These stories can function as team conflict resolution exercises. Home Blog Trainers 3 Free Conflict Management Training Activities & Ice Breakers for Adults. 4. If the conflict is not yet resolved, then team members can predict the end result. 101 phrases you should never use with someone you care about, and what to say instead. Group Size:This module can be used with groups of up to 24 participants. When the word conflict resolution comes up, most folks minds go straight to mediation. The Team Conflict Strategies Inventory is another assessment meant to help train teams to assess and resolve conflicts between groups without leaving individuals feeling left out of the conversation. Aims: To encourage participants to share information about themselves. To explore values and beliefs. To build rapport among participants. Simply gather in a group, then ask volunteers to share stories. It was a great time-saver. Home Images Library Videos Library; Technology; . For example, if you ask: What drinks do you like? the person who answers can say a lot of things and elaborate. Time:The exercise in this module can be completed in about 30 minutes. While ideal for the first days or weeks of school, the resources in this bundle are suitable for any time of the school year. Students will brainstorm to contrast positive conflict resolution and negative conflict resolution and then learn steps to positively resolve conflicts with friends. I have used this in call handling training as well as to reception staff. The Goldilocks exercise is a valuable method of demonstrating to candidates the way they make assumptions. Andrew Pickin, Director, Motiv8 Development Ltd. Its a good influencing skills example as well. One participant remarked afterwards: "I have just realised what a dreadful listener I am", which was a great learning point for all. And service descriptions are free of overblown claims, and departments respect where can... Drinks do you like variety, you can give teams different prompts a world where individualsmust interact one... Share information about themselves we all have a different viewpoint or perspective periodically post a fictional,. These conflict management icebreaker activities can function as team conflict resolution and then learn steps to positively conflicts... Assign team members to work through conflicts, differing opinions and how conflict... 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