Won't even offer to send eyelets because the shoes, where the retailer said they are made in Britain, according to Grenson, are not made at their UK factory. © 2021 Trustpilot A/S. The brand combines the appearance of footwear with its practicality, ensuring you are reap the benefits of high quality shoes that will serve you for many years. £279. 11/12/19I've been contacted by customer services today, by email, offering the refund of postage and a further 20% off the price of the shoes paid.. Whilst I agree this is a nice gesture, I still stand by comments below, that they could improve their customer communications. Frustrating and disappointing quality and service from both Grenson … Grenson Bert Shoe Tan Hand Painted. there was a 20 plus day wait for a Refund!I decided on this news to buy another pair in exchange. Some exclusively only available from grenson.com directly. I'm amazed a company like Grensons doesn't offer any contact details.. Let alone any customer satisfaction. How taking your time a bit more will help you enjoy your day. Shoes for life. £265. ... GRENSON Shoe Care Kit. Having been a loyal loake customer for many years, I thought I'd try grensons for a change. All the Tim Little shoes are made at Grenson, except for things they can’t do, such as moccasins, which are made in Italy. Added Vibram soles to boots for traction (2nd pair of Grensons) and on the 2nd pair, upon first wear, eyelet after eyelet started falling out. gre nson.com. So much promise from this brand but seem to fall short on execution. I've added one star back for the refund. Im amazed at what Grenson have done to my shoes having received them back on Xmas eve it felt like getting an awesome early Xmas present.Basically I sent them for the refurb process and they have come back better than new , better than new because they are worn in by me already but look brand new.It may seem a lot to pay £110 to have them resoled , but its much more than that and its worth every penny. This is not good for shoes that cost so much. I recommend staying away and purchasing from other brands.They do not stand behind their own products and that should say a lot. Don’t be put off by the ‘posh’ decor this is a great brand, for all ages, very trendy and great selection (they also have accessories for shoes, wallets and even some rather nice EDT’s. These are definitely shoes for life.My wife actually grilled me about them because she though id bought a new pair even though she knew Id sent them for repair !! It takes a while but the craftsmanship is evident. I tried the other left boot and the sizing was completely off - despite being exactly the same size it felt half a size smaller and hurt. The company continues to produce shoes and boots in their original factory, ensuring that the finest quality materials are used which has allowed them to become famous for their quality, craftsmanship and durability. Superb quality shoes, they have classic and modern styles. Ordered a pair of shoes as a christmas present for my wife. Click to shop Grenson Menswear Clearance . They are expensive. Thanks Grenson. Write a review. The shoes are pricey, but you just cannot beat the workmanship or one of kind styling. Bought my first pair of Grenson shoes and they are without a doubt the most comfortable shoes I’ve ever owned. This was a long-considered investment purchase. We have both been delighted. James Altucher’s Ideas Machine for 7 days. They retail in the £200s, whilst Churches and Crocketts are in the £300s. We have lowered prices across our collections of handmade womens Brogues, Derby's, Oxfords, Chelsea Boots & all other womens shoes. Grenson Sneaker 1 White Calf & Gum Sole. Grenson Sneaker 1 Navy Nubuck. Can we apply what makes a great city/country to the individual level? On contacted I was told they were sold out but they can provide me........ a refund - you would hope so. Very impressed and very pleased. Mar 12, 2019 - Grenson's India made shoes creates lots of concerns about its quality in Styleforum. Ideally, a pair of well-made British shoes that can complement a suit superbly but still look right at home with jeans or casual trousers. The shiny finish scratches quite easily. The sole was coming off recently. For reference, I wear a UK size 8, have slightly wider feet and a higher instep and I got these shoes for a steal on eBay. £235. The brand is mismanaged and for what you're paying the shoes are awfully made.I was in contact with their team and CEO for 4 months and they refused to make amends. On this occasion I ordered online for the 1st time. I learned to swim at 39 years old. If I wanted quality issues like that I'd buy cheap high street boots. £275. How can we make lockdown a more edifying experience? - the leading destination for style, sneakers, luxury, life. Apart from our moccasin collection, all our shoes are “Goodyear Welted”. Key learnings from Google Digital Garage’s free course: Fundamentals of Digital Marketing, How Moneybox helped me painlessly save and invest £722.50 in 15 months. Grenson G Two Quality. Grenson Discount Code website view. Grenson is a footwear brand that made its name with its amazing English brogues. £205. 3 reviews of Grenson "Best in class customer service, high quality shoes with a fun, quirky edge. Sent back a pair of shoes for a size exchange with collect plus (also a useless company with representation few and far between). Ordered 2 pairs of tan Nanette boots as they went on 20% discount on ASOS the day after I ordered the first pair. 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