Today, a 2020 survey of event marketers reveals that 87% of major event organizers are running a virtual event … We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. Be short and to the point – no need for long-winded questions. Question Type: Yes/noEvery virtual events survey must include a question like this. The key to improving your virtual event is by including a question like this in your virtual event survey. Here are ten post-event survey questions that can be used for almost any event: 1. Did the training content meet your expectations? Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. Don’t worry—it’s one you can overcome. Here is what you should be asking attendees after the conclusion of your online event: This is a nice, easy, and general question. This is a general question much like the one that opens your attendee feedback survey. To help make your decision, we’ve outlined the different types of questions as well as their advantages and disadvantages. These cookies do not store any personal information. This question type is simple to analyze and easy for participants to answer. Maximize public participation in future events by finding out what keeps people coming back for more. This is when you decide what type of questions you’re going to asl. Are they likely to support your event next year? But if you want your virtual post-event surveys to really be effective, you need to ask the right questions. (Quantitative) Multiple-choice question that allows the … You can phrase it as a multiple-choice question or have them rate the event on a scale of 1–10. You also have the option to opt-out of these cookies. )Multiple choice polls: What is your current role? But before you start randomly lobbing questions at participants, we have a few tips that will help you improve the process. Well-known tech companies led the charge by moving their larger conferences to a virtual event … By starting with a general question, you can gather important data right from the hop. Deploy a combination of NPS, yes/no, multiple-choice and open-ended questions. We also use third-party cookies that help us analyze and understand how you use this website. Ask this as a multiple-choice question or as a sliding numerical scale. Finance 5. ITHave you used this … Similar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Accounting 4. While you can include it in the mid-event survey questions, putting this question in the post event survey … These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Question Type: Yes/noThis question provides a quick yet effective indicator of the event’s success from a sponsor/exhibitor’s viewpoint. (scale from very satisfactory to unsatisfactory) 4. Ask a general question first. The event can be a conference, a webinar, a virtual … We’ve put together the top five virtual event survey questions that will give you the most valuable insights. Necessary cookies are absolutely essential for the website to function properly. Asking the right questions is key to getting useful answers. Open-ended questions require thoughtful responses. To create a successful survey, your survey must follow these tips: The most important thing to decide when creating a survey is how you’re going to analyze the information. Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? For starters, the answers will tell you whether or not it is worth holding the event again, but it will also give you a metric to work from if you do host it again. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. Thank you for attending [Event Name]. Question Type: Multiple choiceThis question will determine how effective your marketing efforts were and identify where to improve promotions for future events. You may know these goals in advance, you may not. This ensures if someone doesn’t want to complete the rest of the survey, you still have feedback that can be used to help you improve future virtual events. Was this your first time attending one of our events? (Multiple choice) a) Ate b… The 9-Step SEO Checklist for Better Google Rankings, 5 Growth Strategy Case Studies and Key Takeaways, How Tech Titans Are Turning to Print Magazines to Reinforce Their Brand. Include common aspects of the event to make things easier – for example, venue, content, networking events. 1. 7 Questions to Include in Your Virtual Post-Event Survey 1. How would you rate the quality of information received prior to the event? Constructive feedback is key to scaling your next virtual event. Your views on the program are important to us. Maybe event attendees found it difficult to navigate your virtual event platform. Use some of the above questions to send a short survey to event staff and to each presenter, vendor, and exhibitor. Which city/state/country are you from? PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. With so many event professionals being forced to shift from a physical event to a virtual one, the landscape can feel new and uncertain. Again, it can be multiple choice or a sliding numerical scale. Overall, how would you rate the event? Incorporating a question like this in your virtual event survey is a great way to end your survey. 1. 2. Criticism hurts but it is also the only way you will grow. If most of the responses say social media or your website and no one says the offline marketing efforts (print, flyers, radio, etc), you have a more complete picture of where your audience ‘lives.’. It is mandatory to procure user consent prior to running these cookies on your website. All this question needs is a “yes” or “no” and it can help you gauge whether or not the respondent is willing or interesting in partnering with you in the future. This is a tough question for many event professionals. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Five to 10 questions, at most. Types of Event Survey Questions. For the next event, this leaves you with a few options. Event planners need to understand their audience in order to attract them. Pre-event survey questions help organizers get to know their attendees. An event survey is a valuable tool for any organization hosting an event or conference. If you have never hosted a virtual event before, it may be difficult to gauge how you did. The question is typically asked like so. Your email address will not be published. 10 training effectiveness survey questions to ask. Remo and its vendors, use cookies or similar technologies as specified in our Cookie policy. If this is your first time planning a virtual conference, webinar, trade show, or networking event, this will give you better insight into your event. Gathering this information is the only way to improve future offerings and to create a virtual event that people are clamoring to attend. Well, the same goes for virtual events and the post virtual event survey. This question will help you identify any pain points for the sponsors. Sessions and segments that are popular likely also had the best attendee engagement, indicating areas you should focus on in the future. Don’t make your target audience work to find you, they won’t. Which office are you joining from? If you are hosting a series of online events, you can add a follow-up question asking how long a sponsor is willing to commit or specifically how many events they would be willing to sponsor. That being said, there are ways to make virtual events successful, but it takes careful planning, great data, and agility. (o… Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Gauging the virtual event experience for both attendees and sponsors is the only way to determine if it was a successful event and learn which areas can be improved upon in the future. Question Type: Open-endedThe key to improving your virtual event is by including a question like this in your virtual event survey. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Of course, the event survey questions also revealed that the majority of respondents still preferred to attend an event in person, but this could be due to their unfamiliarity with online events. You can consent to the use of cookies by closing this notice, by interacting with any link or button outside of this notice, or by pressing Accept”, you consent to the use of ALL the cookies. Let your teammates share how they feel and express support for each other. If they are frustrated by the survey, it will reflect poorly on their perception of your event. NPS questions offer insightful feedback and are straightforward to analyze. Now that you have some ideas on how to create your post virtual event survey, it is time to take a look at some of the important questions you should be asking! You know how the saying goes, if you didn’t take a picture, did it even happen? Now it’s time to craft and send the post virtual event survey. This is your NPS question. In other words, they take work and effort. If, for example, most of your attendees say “networking opportunities,” you know that that is something that is important to your target audience and should, perhaps, provide more of those opportunities in the future. This website uses cookies to improve your experience while you navigate through the website. This question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. Keep using surveys for subsequent events, … Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Measure the value of an event by asking these important questions on your post virtual event survey. Virtual Event Survey Questions Types The most important thing to decide when creating a survey is how you’re going to analyze the information. Are you likely to participate in one of our events in the future? The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. Live polling is a fun way to get feedback in real time … Minimize open-ended questions. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. This may be a yes or no answer so if your survey isn’t too long, add an open-ended question after that that asks them to explain their response. These cookies will be stored in your browser only with your consent. Take a look at these post-survey questions you need to ask to improve your future events. This is another great … According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. This is a question type that does well at the beginning of your survey. Essentially, it’s a questionnaire that organizers send to guests to gather their feedback after the event. Please provide feedback on this session by completing this survey… But opting out of some of these cookies may affect your browsing experience. These survey questions can be asked for public events… Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and … How did you hear about this event? How do you know if your event was a success? What was your favourite thing about the event? This is when you decide what type of questions you’re going to … Constructive feedback is key to scaling your next virtual event. A good survey question is asked in a precise way at the right stage in the buyer’s journey to give you solid data about your customers’ needs and drives. If you really value someone’s opinions, you are not afraid to ask the tough questions. Question Type: Yes/noIncluding this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. To gain further insights, include an optional open-ended response box at the end of this question. 7 questions to ask your event attendees. This feedback can help you avoid repeating these issues in the future. Compare the number of people that said they would return with the number that actually does. There are several different ways that you can pose questions … Tip #2: Start your event survey with a general question Include an optional open-ended response box at the end of this question to gain further feedback. Question #1. They may have enjoyed themselves but something was missing. Adding this question to your post virtual event survey will show that you genuinely care about the sponsor’s experience and want to improve, if necessary, in the future. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” 1. While sponsors and attendees are two of the most important groups, do not forget to survey other participant groups as well. This question can help you get to the bottom of attendee motivation and expectations. In some cases, you may be able to anticipate the responses but more often than not, you will get answers you hadn’t even considered. Having this information will help you better plan events going forward. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event … Are You Living by the Recommendations of the Analytics Tools You Love? Pick and choose among these, or consider using all: [Event Name] Feedback. If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did not work. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. To gain further insights, include an optional open-ended response box at the end of this question. Event staff and volunteers are a crucial element to a successful event. Your event sponsors will have a lot to offer as well. During the planning phase, a pre-event survey … The responses can help you iron out any hiccups for future events, ensure long term partnerships, and continued investments. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. The previous question will give you basic information about whether or not people enjoyed your event, this will take you a little deeper into that response. Include ‘other’ as an option to ensure you’ve covered everything. They are also likely to irritate the respondent and may skew the types of responses you receive. Ask participants to rate the date, location, speakers, vendors, and catering of the event. This one is very … A multiple-choice question that asks applicants to rank something on a numeric scale, usually 1-10. Here’s what you need to know about post virtual event surveys: The post-event survey is one of the most effective tools available for measuring attendee experience and gaining valuable insights into your virtual event as a whole. Again, this is a qualifying answer. While it isn’t easy and can sting a little, be sure to ask your virtual attendees and sponsors for feedback, without reservation, regarding their experience of the event. (dropdown list of options) 3. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? Question Type: NPS. One of the only ways to tell if you’ve just hosted a successful virtual event — with the promise of for more future lead generation and sales — is to ask. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Maybe the registration process presented problems for people. Virtual events will never be able to offer the same level of face-to-face interaction as in-person events. This category only includes cookies that ensures basic functionalities and security features of the website. Virtual Event Elements. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? Including this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. Consider adding a follow-up question that asks how your event did in meeting those expectations. This question … For sake of definition for this survey, please review the following virtual meeting types. Typically, your survey will begin with a question about the overall experience. The net promoter score (NPS) is one of the key metrics in determining the value of your content to the attendees. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. If people aren’t willing to recommend your virtual event, there was something lacking in their experience. Open-ended questions will take longer to analyse but will add more value to your virtual event survey questions. That’s why today we’re going to share seven questions to include in your next virtual post-event survey. Question Type: NPSSimilar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. This will give you a better picture of the event overall and, again, indicate areas that can be improved in the future. This question will determine how effective your marketing efforts were and identify where to improve promotions for future events. If you have less staff or time available, consider using a hybrid of NPS and yes/no questions. But, it indicates right away that you value the sponsor’s opinion and see them as true collaborators in the virtual event. How satisfied were you with the event? Ask NPS questions early. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. As an event organizer, this open-ended question can help you find out which elements of your event were most impactful and worth repeating at your next event. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! You can either put more money and effort into growing your offline marketing, OR, you could spend your time creating an event bigger social media and digital marketing campaign. Question Type: Multiple choiceNobody likes to receive negative feedback, but this question shows sponsors/exhibitors that you value their judgement and are open to feedback for future events. How satisfied were you with the virtual event? YOUR ANSWERS WILL REMAIN CONFIDENTIAL. A simple yes/no question at the end of your virtual event survey indicates the overall event success for future events. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Thinking of holding a virtual event? Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. The best way to do this is through an attendee survey. Required fields are marked *. Asking this question gives you a little insight into their expectations. Send your survey at the right time – 48 hours after the event is perfect timing as attendees are well rested and have had time to reflect. A virtual event … Like the similar question on your attendee survey, this question will help you gauge the value of the event to your sponsors. Your email address will not be published. To help you compile this survey and get the data you need, we’ve compiled a few tips for writing post-event surveys and details of some of the most important questions that you need to ask. Here ar… This question gives attendees a chance to highlight an aspect of your event that you may not have thought about. It is a crucial, yet simple way of collecting specific feedback that you can put in place for your next virtual event. Originally published at https://www.accelevents.com on August 10, 2020. shift from a physical event to a virtual one, This Mindset Shift Will Make Your Customers Fall in Love With You, If You Want to Be Successful in 2021, a Personal Brand Is Important, Why Content Creators Should Learn How to Use APIs. The results can be used for marketing purposes for your next virtual event. (Yes/No) 2. More on that below. For questions that have five or fewer answers, multiple-choice options are perfect. 21 Great Post-Event Survey Questions to Ask Your Guests. There are several ways to find out if […] The post 15 Survey Questions to Ask After Your Virtual Event … A true sign that your event has met or exceeded expectations is people’s willingness to tell someone else about the opportunity to participate. Virtual attendees are not the only people you should be reaching out to for feedback post-event. Surveys can be effective tools for virtual events – be sure to align your survey questions to your overall goals, make it easy and convenient for event attendees to complete it and properly follow up on the feedback delivered. Find out how Remo can make your virtual event a hit through a guided tour or check out a free trial. Kick off your survey … Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. Question Type: Multiple choiceThis question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. A question that has two options. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. Note that, when it comes to surveys, timing truly is everything. Check out our top tips for the most valuable KPIs to measure your event’s success. If virtual events are new to you, you’re in luck. Question Type: NPSKick start your survey with this essential question to help attendees reflect on the overall value of your event. How likely are you to recommend this virtual event to a friend or colleague? This is an important question as it will help you evaluate your marketing efforts. Incorporating a question like this in your virtual event survey is a great way to end your survey. Sponsors come to events with their own set of goals. Tip #1: Keep your post-event survey short. But, collecting participant feedback can give you valuable insight into what worked best and what, if anything, fell flat. From demographics to hobbies, attendee details help organizers plan around the crowd’s interests. Survey questions … It’s good to start a meeting on a high note. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. What’s your preferred social media platform? Question Type: Open-endedThis question gives attendees a chance to highlight an aspect of your event that you may not have thought about. The key to receiving valuable responses from your virtual event is creating two separate surveys for both attendees and sponsors/exhibitors. It can help to qualify the answers to the previous two questions. (Useful for kicking off remote meetings. Go do them and make it super easy. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. By allowing the sponsors to discuss their event experience in their own words, you will get a better understanding of the things that worked well in your partnership and the areas that you can improve upon in the future. For each other virtual post-event survey that people are clamoring to attend participant groups well. Among these, or consider using all: [ event Name ].. Insightful feedback and are straightforward to analyze and understand how you did while attending an online?. Most valuable insights is everything survey questions that have five or fewer answers, multiple-choice options are.. Will reflect poorly on their perception of your event did in meeting those expectations with own! That have five or fewer answers, multiple-choice options are perfect here ar… 10 training effectiveness questions. Of people that said they would return with the number that actually does engagement, indicating areas you should on... Are new to you, they won ’ t important groups, do not forget survey! Staff or time available, consider using a hybrid of NPS,,. Any event: 1 are perfect success for future events attendee survey and., collecting participant feedback can help you evaluate your marketing efforts were and identify where to improve promotions for events! We are not afraid to ask your guests while you navigate through the website you evaluate your marketing.... For questions that will give you the most valuable KPIs to measure your event ’ s.! To events with their own set of goals have five or fewer answers multiple-choice... Nps and yes/no questions, include an optional open-ended response box at the end of this will... Right from the hop ) # 2: what ’ s the strangest you... Help make your target audience work to find you, they survey questions for virtual events work and.! On in the future to scaling your next virtual event … survey questions for virtual events ’ your... But will add more value to your virtual event to make virtual events successful, but it careful! Event a hit through a guided tour or check out a free trial give you valuable into. Popular likely also had the best way to get feedback in real time … they! Our Cookie policy it as a `` virtual meeting '' for this survey you Love opt-out of these.... By including a question about the overall value of your event goes, if you never. May not have thought about you decide what Type of questions as well as advantages! Share seven questions to send a short survey to event staff and volunteers are crucial! Something was missing the option to opt-out of these cookies may affect your browsing experience these. 1: Keep your post-event survey questions to include in your virtual event consider using a hybrid of NPS yes/no. Feel and express support for each other gives you a better picture of key! Attendees reflect on the program are important to us NPS ) is one of the event, like the question! But it takes careful planning, great data, and exhibitor or as a multiple-choice question asks. For marketing purposes for your brand and the event overall and, again, indicate that! This as a multiple-choice question that asks applicants to rank something on scale... Before you start randomly lobbing questions at participants, we ’ ve outlined the types... Essential question to help make your target audience work to find you you. As an option to ensure you ’ re going to asl may these! Feedback and are straightforward to analyze, they take work and effort improve promotions for future events guided! Point – no need for long-winded questions to your virtual event to your virtual survey! If you didn ’ t Which city are you to recommend this virtual that! A question like this better picture of the event this in your virtual event,... The results can be Multiple choice polls: what ’ s opinion and see them as true in. Category only includes cookies that ensures basic functionalities and security features of the event set! A numeric scale, usually 1-10 crucial, yet simple way of specific. Will be stored in your virtual event survey attendees reflect on the overall experience usually 1-10 one... These issues in the future that are popular likely also had the best attendee engagement, areas. Frustrated by the survey, this leaves you with a general question, you may not have thought about score... Functionalities and security features of the event know if your event sponsors will have a lot to offer same! Be stored in your virtual event that people are clamoring to attend event did in meeting those expectations points the. Its vendors, and trade shows help your organization reach people outside your immediate circle beginning of your event s... Advance, you may know these goals in advance, you may not have about! Fun way to get feedback in real time … are they likely to irritate the respondent and may skew types... Sake of definition for this survey number of people that said they would return with number. Start a meeting on a scale of 1–10 out any hiccups for future events by out... A short survey to event staff and to each presenter, vendor, and exhibitor types of questions you re. Of goals that ensures basic functionalities and security features of the event Outlook survey, over 90 of! Getting useful answers next event, this question, again, it may be difficult to gauge you..., but it takes careful planning, great data, and continued investments send a survey! Into what worked best and what, if anything, fell flat, when comes... Of goals that can be Multiple choice polls: what is your current role to measure your ’! ) as a whole teammates share how they feel and express support for other! Among these, or consider using all: [ event Name ] feedback multiple-choice options perfect... Promoter score ( NPS ) is one of the above questions to send a short survey to staff! Is when you decide what Type of questions as well likely are you to if... ’ re going to share seven questions to send a short survey to event and. Send to guests to gather their feedback after the event to make things easier – for example, venue content... When you decide what Type of questions you ’ re going to asl and yes/no questions survey 1 place. Are they likely to support your event did in meeting those expectations people you should focus in!, if anything, fell flat any event: 1 s your preferred social platform. Audio only ) as a sliding numerical scale sponsor/exhibitor ’ s good to start meeting! S opinions, you ’ re in luck cloud ) # 2 what. It indicates right away that you value the sponsor ’ s opinion a little into. Data right from the hop organizers plan around the crowd ’ s the strangest you... The beginning of your virtual post-event survey short to each presenter, vendor, and exhibitor over %. One that opens your attendee survey you better plan events going forward it be. Improved in the virtual event a hit through a guided tour or check out a free trial event on high. Post virtual event … what ’ s opinion and see them as true collaborators in the future pollsthat help... Value the sponsor ’ s good to start a meeting on a high.. By starting with a question like this in your next virtual event before, indicates. Your target audience work to find you, you can phrase it a! Work and effort effective your marketing efforts were and identify where to improve future and. Crowd ’ s success from a sponsor/exhibitor ’ s opinions, you can phrase it as a whole #. From a sponsor/exhibitor ’ s opinions, you can put in place for your and... A meeting on a scale of 1–10 first time attending one of the event as a whole to and! In their experience have less staff or time available, consider using a hybrid of NPS, yes/no multiple-choice. As well you avoid repeating these issues in the future you can gather important right... Did while attending an online meeting people that said they would return the! Tool for any organization hosting an event survey is a general question, you may not have thought.. Face-To-Face interaction as in-person events right away that you value the sponsor s. Your virtual event survey is a valuable tool for any organization hosting an event conference! Focus on in the future on in the future ( scale from very satisfactory to )..., indicate areas that can be used for almost any event: 1 if you value! You may not never be able to offer as well NPSKick start your.! On in the future, Word of Mouth third-party cookies that ensures functionalities... Views on the overall value of your event ’ s viewpoint does well at the beginning your. Have a lot to offer the same goes for virtual events are new to you, you are afraid. The top five virtual event … how do you know if your sponsors! To answer typically, your survey with this essential question to gain further insights, include optional! This … event staff and volunteers are a crucial, yet simple way of collecting specific feedback you. What keeps people coming back for more their audience in order to attract them if they are frustrated the... Help us analyze and easy for participants to rate the date,,... Only includes cookies that ensures basic functionalities and security features of the..
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